What We Collect And Why It Matters
We collect the details needed to run your account: your login credentials, device information from your phone or browser, and transaction references tied to bKash, Nagad or Rocket when you deposit or withdraw. We do not store your wallet PIN — that stays inside the bKash,
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Nagad or Rocket app itself, outside our system. Session data helps us keep you logged in when you switch from the 9amime app to a browser tab without asking you to sign in twice. Payment references are kept only long enough to confirm a transfer cleared
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and to resolve any dispute you raise with support. We do not sell your data to outside advertisers, and we only share transaction details with a payment partner when it's needed to verify a deposit or a withdrawal request. Because rules on data handling and account
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processing differ by region, what applies to you depends on your local law and eligible regions, and we recommend checking your own jurisdiction before you rely on this page as a full statement of your rights.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.